Hello, we’re Foodbank WA. We believe everyone should have access to healthy food. There are Western Australians going without every day, and we are working hard to change that. Our purpose is to feed, educate and advocate. We provide food and groceries to those who struggle to afford them. We also deliver nutrition education to promote healthy eating and advocate on behalf of people that experience hunger and food insecurity.

Last financial year we provided 9.2 million meals to Western Australians through our charity partners and schools. We do this with a small workforce and rely on regular and corporate volunteers to help us to sort, pack and prepare food for Western Australians who need it most. Thank you for your interest in corporate volunteering with Foodbank WA.

Kate O’Hara
CEO, Foodbank WA

» Bring your brand values to life through volunteering 

» Align your organisation with Foodbank WA - the largest food relief charity in Western Australia 

» Demonstrate your commitment to Corporate Social Responsibility 

» Drive greater employee engagement by inspiring staff and building morale 

» Motivate and reward employees with an experience they won’t forget 

» A great way to team build outside the workplace 

» Make a difference to the lives of Western Australians who are going without food.

Company Video

Terms and Conditions

Responsibilities Corporate Group: » Provide accurate booking details and contact information. » Ensure all participants meet safety requirements (e.g. enclosed footwear, appropriate clothing). » Notify Foodbank WA of any changes or cancellations in accordance with the policy below. Foodbank WA: » Deliver a safe, engaging and impactful volunteering experience. » Communicate clearly regarding booking confirmations, changes and cancellations. » Provide support for rescheduling, refunds or credits where applicable. Terms Booking confirmation » Bookings are confirmed once payment is received and a confirmation email is issued. » Payment must be made within 7 days of the booking or payment request, unless prior permission or exceptions have been sought. » Group sizes and activity types are subject to availability and may vary by location. Cancellations and changes » A minimum of 4 weeks’ notice is required for cancellations or changes. » Cancellations within the 4-week window will incur a cancellation fee. » Rescheduling is permitted if requested at least 15 days prior to the scheduled date. Rescheduled sessions must be utilised in the same financial year as the original session. » No refunds will be issued for no-shows. Individual changes within a group » We understand that unexpected circumstances can arise. If a few team members are unable to attend due to illness or injury, this will not be considered a cancellation or change, provided the group still meets the minimum number required for the session. Please notify us as soon as possible so we can support your team and ensure a smooth experience. Cancellations by Foodbank WA If Foodbank WA cancels a booking due to unforeseen circumstances, the corporate group may choose one of the following: » Reschedule: Book a new date at no additional cost. » Refund: Receive a full refund. » Credit: Apply the payment as a voucher code for future use. Refunds and credits » Refunds will be processed via bank transfer or credit card. » Voucher codes are valid for one-time use and must match the original booking value. Safety and conduct » All volunteers must follow safety instructions provided during the briefing. » Foodbank WA reserves the right to refuse participation if safety requirements are not met. » Volunteers must treat staff, customers and other participants with respect. Contact For booking changes, cancellations or enquiries: Email: teamvolunteering@foodbankwa.org.au Phone: (08) 9463 3235

Privacy Policy

Your privacy is important to us. This Privacy Policy helps our supporters, donors, volunteers and other stakeholders understand why and how we collect, hold and use personal information, and what to do if you have questions, concerns or complaints. We are guided by The Australian Privacy Principles, as well as the codes we adhere to. What information do we collect? It’s your choice how much information you wish to share with us, however depending on the circumstances we commonly collect: Personal details, like name or date of birth Contact details, including email, phone number and address Payment information for donations Online interactions you have with us through our website Your support for our work, like signing a petition, hosting an event or participating in one Other areas of our work you might be interested in supporting Your communication preferences Online and Social Media We use Google Analytics to track visits to our website and use this information to track the effectiveness of our website, like visits, length of visit, viewed pages. While this data is mostly anonymous, sometimes we will connect it to you, for instance in personalising a webpage, or prefilling a form with your details. For more information on our analytics tools, read Google’s Privacy Policy at google.com/policies/privacy/ When do we collect your information? We collect your information when you or your guardian give it to us. This could be through: Making a donation Filling out a form at an event or sent to you in the mail Completing an online form or online survey Contacting us by email or social media Calling us Applying to work or volunteer with us Signing up to receive our newsletter What do we know about you now? If at any time you want to know what personal information we hold about you please get in touch. If you wish to have your personal information removed from our database, we will take every reasonable step to delete it unless we need to keep it for legal, auditing or internal risk management reasons. How will we use and share your information? This depends on the reason why the information was collected. We will not use or disclose the information you provide to us for any purpose other than the one specified at the time of collection unless you provide further consent for us to do so. Sometimes we have to disclose your information to other people for a specific purpose, such as when a criminal record check is required. If we use or give others your information, we will still protect your privacy. Other than these special circumstances we don’t disclose your information to anyone else. Importantly, we don’t rent, sell or exchange your information without your consent. Where we tell you about opportunities with partners, we will not give your information to them; it will be up to you to contact them directly. How do we keep your information safe? We take all reasonable steps to keep your information safe (whether electronic or in hard copy) and up to date. This includes complying with the Payment Card Industry Data Security Standard, which covers security of payment card information. Our employees and service providers are also expected to keep personal and payment card information confidential and secure. Do we change this policy? We may make changes to this policy from time to time without notice. Any changes will be reflected on this page. How to make a query or complaint? If you have a question or a complaint about how we manage your personal information or would like to know more, you can contact Foodbank WA: Phone: (08)9258 9277 Email: info@foodbankwa.org.au Post: Foodbank WA | 23 Abbott Road, Perth Airport, 6105 If you make a query or complaint, we will promptly acknowledge that your correspondence has been received and update you on the status of your complaint.